Home  /  Open Enrollment  /  Caltech Open Enrollment  /  Anthem Pharmacy Changes

Anthem Pharmacy Changes

Integrity Pharmaceutical Advisors (IPA)

Monday-Friday 8am-8pm PT

(844) 453-7043

Schedule an Appointment Online

Anthem Pharmacy Changes

As we review our benefits program each year, one of our objectives is to identify how best to control escalating health care costs for you, your family and the Institute. This year, to ensure prescription drug costs remain affordable, we're making a change to the Anthem health plans' prescription drug coverage. Starting January 1, 2021, the list of prescription drugs covered by the plans (the formulary) will change.

Most of our Anthem health plan members will not be impacted by this change.

IngenioRx will be sending out personalized letters in mid-October to notify impacted members if they are taking any medications within the past six months that will no longer be on the formulary as of January 1, 2021.

To protect your privacy and personal information, we have engaged a firm of independent pharmacists, Integrity Pharmaceutical Advisors (IPA), to serve as a personalized concierge to assist you and your physician with any changes.

  • IPA pharmacists will be available to answer questions and discuss possible alternative medications with you and/or your physician. This concierge service is confidential and free to all Anthem members.
  • If you and/or your physician believe a prescription drug change will cause adverse effects, IPA can help initiate a review and appeal process.
  • IPA will be available to assist you and your prescribing physician from 8:00 a.m. to 8:00 p.m. Pacific Time, Monday – Friday. You can also make an appointment to speak with an IPA pharmacist by calling (844) 453-7043 or schedule an appoint online here.
  • If you have questions prior to receiving your letter from IngenioRx, please feel free to contact IPA — they will be happy to assist you.